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AT&T Turbo Hotspot 2, 256 MB, Black - Prepaid Hotspot

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Product Description

AT&T 6962C Turbo Prepaid Hotspot 2, 256 MB, Black
Long-lasting 3000mAh battery Online web tool to block devices, filter websites and customize security Perfect for students and working at home

Product Details

SKU 453954183 Brand AT&T
Model Number 6962C UPC 850007201418
Color Black Pre Order False

Customer Reviews


9/25/2021 5:00:00 PM

Activation of the device was a nightmare

Activation was a nightmare because Walmart failed to inform ATT of the online sale. It took 2 hours on the phone with tech support at ATT to get the device working. A copy of proof of purchase along with box bar codes had to be emailed to ATT. This device will not receive SMS messages. To obtain access to online account for this device you must put the hotspot sim card in a ATT compatible phone to recieve the temporary 4 digit code. ATT tech support has no knowlege of this and told be the device had to be taken to a ATT store. The store gave me the fix, not ATT support.


11/4/2021 5:00:00 PM


Purchased new from Walmart on July 01 2021, Died Nov 03 2021. First thing that failed was the battery about a month prior. So I connected my battery pack into the recharge port and had it working. A month later the entire unit failed the only thing that would come on is the initial Hello and then the screen flickered after that and never fully booted. Other issues I had were network issues with AT


8/14/2021 5:00:00 PM

Drop the ball again

Well Walmart you did it again I cannot use this device because you didn't scan it properly and AT


1/20/2022 4:00:00 PM


I'm on my second device in the past 6 months and already it's stuck on “Hello” screen and won't do anything else no matter what I try. Wish I could get my money back but am steady getting the run around about it. Not worth the hassle to buy so beware.


5/17/2022 5:00:00 PM

I had to worst experience in my life trying to activate these. Walmart didnt scan the activation bar before sending to me. I tried several times trying to get Walmart and AT


1/24/2022 4:00:00 PM

Why do still sell these? Never buy one.

Walmart delivered it nicely. Sale went smoothly. The device worked as advertised for half an hour. Then the internet connection dropped and nothing worked to get it back. After researching on the net awhile I'm mostly convinced it has something to do with the newer sim cards. Who needs the aggravation. I returned it and got my money refunded for the device while eating the cost of the service. The refund with Walmart went smoothly. I actually rate it minus, 5 stars even though that choice is unavailable.


11/4/2021 5:00:00 PM

Do Not Buy!

Stay away from this hotspot. It is such an inconvenience to use. Activation was pretty simple, but the device itself is terrible. Half the time it does not connect and the other half you will get maybe 10 minutes of internet before it just cuts out. The only way to fix is to restart the device and then sometimes it may not reconnect. Repeat ad nauseum till you want to chuck this piece of junk out the window.


11/28/2021 4:00:00 PM

Walmart fails to handle properly

There seems to be an on going issue with this and other items shipped from the warehouse of them failing to scan the point of sale bar code before shipping so once the item arrives it can't be activated for use. They really need to make sure int the future the warehouse workers handle electornics items like this properly. This item was supposed to have been shipped and received in 2 days. It sat at the warehouse for 2 days so it was not actually shipped until the day I was supposed to receive it so instead of being received in 2 days it was not received for 6 days. This has been a total mess from day one because of improper handling.


11/26/2021 4:00:00 PM

Don't order online.

Do NOT order this product online. I received my product within the shipping window, however, after paying for the service and activating the device, I was unable to have access to the internet. I keep getting the "Connected, no internet" message. I've spent hours on the phone with AT


10/16/2021 5:00:00 PM

Dont waste youre time!!

Should have read reviews!! As most other reviews are stating, it worked for a few minutes then stopped!! Have been trying to get in touch with ATT and no luck. After purchasing a $55 card for 100gb of data-i was able to use 0.5 before it quit. This is frustrating!!!!